Is this a family-friendly event?

We pride ourselves on being a family-friendly event so all ages are welcome and will find plenty to do.  We offer discounted tickets for children and remind parents and guardians that they are responsible for the safety and behaviour of their children on site.

 

Can I bring my dog?

Absolutely, we love well-behaved dogs! All we ask is that you take full responsibility, so please keep them on leads and clear up any mess that they may make. Please dispose of poo bags in the rubbish bins provided or ideally take them home with you.

 

Do I need to print out my ticket?

It is essential that you have either an electric or paper copy of your ticket. For the e-ticket, you just need to download the ticket onto any smart device. All tickets will need to be shown on the gate for admittance where they will be exchanged for a wrist band.  Sadly failure to show us a valid ticket will mean that we can’t let you in and you will have to purchase a replacement or go home to collect your ticket.

 

Can I Refund my ticket?

We have a strict ‘no refund policy’. You can pass your ticket onto a friend or family member.

 

Do I need a separate ticket to camp?

Tickets for camping must be bought online in advance of the event. We offer a variety of options so be careful to select one that includes camping (either tent or campervan/caravan).  

 

Does my baby need a ticket?

No, little ones under the age of three are granted free admission.

 

When can I arrive?

Day ticket holders can arrive after 5pm on Friday and after 11am on Saturday. The following applies to campers:

Friday: the campsite will open at 12:00pm and vehicles will not be admitted after 6:00pm for safety reasons.

Saturday: vehicles are permitted to leave and enter the campsite between 8:00am and 11:00am. Any vehicles outside of these times will have to park in the top field. 

Sunday: the campsite closes at 11:00am. Everyone needs to leave the site between 8:00am and 12:00pm. 

 

When do I have to leave?

The site closes for campers at 11 am on Sunday so we ask that you are all safely on your way home by then.

For day ticket holders each evening will finish at 11 pm.

 

Are there any power points available? 

Unfortunately, the beautiful rural location of the site means that we are unable to offer power points. 

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 How many people can camp on my pitch?

There is a maximum allocation of 5 persons per tent or campervan/caravan pitch.  This will be checked on arrival and during the event.

 

I have a disability. Is this event suitable for me?

We endeavour to make our festival inclusive and accessible.  In normal conditions, there is wheelchair access across the site although the terrain is uneven and on the grass. We recommend you contact us for precise instructions prior to the event and we will be delighted to advise you how to make the most of your time at DorsetFest.

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Can I bring my own alcohol?

Campers may consume their own alcohol in the camping field.

HOWEVER, PLEASE NOTE THAT NO PERSONAL ALCOHOL WILL BE PERMITTED IN THE FESTIVAL FIELD UNDER ANY CIRCUMSTANCES.

We have multiple bars that help us raise money for our wonderful charities so please make sure you support them. All alcohol vendors will operate a challenge 25 policy and if you are lucky enough to look under 25 you will be asked to provide proof of age.

 

Can I bring my own food?

We ask that you support our delicious food outlets as much as possible as the proceeds go to charity. However, we do understand that this can make it an expensive weekend for families, therefore, we ask that you buy at least one meal a day from our vendors and ideally consume your own food away from the festival field.

 

Can I get cash out?

There are no facilities to withdraw money so please bring enough cash to spend. Some of our vendors will also take card. 

 

Can I bring my caravan/ campervan?

Yes, you can purchase this ticket online under 'camping for caravan/ campervans'.

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What is your waste disposal policy?

We are aiming to be a green festival and minimise waste. We ask that you put your waste in the correct bins and request that campers take their waste home with them. We have water points to fill your bottles and our bars only offer reusable cups.

 

What is your drug policy?

This is a family-friendly event so we are absolutely not cool with drugs or illicit substances. Anyone found with such contraband will be asked to leave and the police will be contacted.

 

What happens if the event is cancelled?

We will try to do everything to ensure that this doesn’t happen. However, if very bad weather means it will not be safe to go ahead with the event a decision will be made by Thursday night. We will provide the verdict (either cancelled or more likely all good) on our website as well as all of our social media platforms. In the event of cancellation, we will do our best to refund ticket holders as quickly as possible but for administrative reasons, this may take up to 30 days.  Tickets will be refunded in full minus the booking fee.

 

Will my photo be taken?

By entering the festival you give your permission to be featured in marketing and advertising materials for the festival. For the duration of the event, there will be an onsite photographer who will be wearing the official DorsetFest tees. Smile! However, if you strongly object to your photo being used please ask the photographer to delete the photo from their camera.